Why Can't I Access My Account?
If you're having trouble accessing your song.so account, try these steps:
1. Magic Link Not Working
Check your spam/junk folder for the magic link email
Request a new magic link from the login page
Make sure you're using the email address associated with your account
Clear your browser cache and try again
2. Account Locked
If your account is locked, you'll see a message on login
Contact support with your email address
We'll unlock your account and send you a new magic link
3. Forgotten Email Address
If you can't remember which email you used, contact support
Have your artist name or project name ready
We can help you recover your account
4. Still Can't Log In?
Contact support and provide:
Your email address
Your artist/project name
Browser and device you're using
Screenshot of any error message